Delivery & Shipping
Delivery and Shipping
Delivery Time = Processing Time + Shipping Time
-
Processing Time
The estimated time frame is listed in the Specifications section on every product page. Most items require 1–5 business days to handcraft. -
Shipping Time
The estimated shipping time varies depending on the shipping method chosen.
Shipping Methods & Price
Please note that the time frame below does not include processing time and does not account for delays caused by service or weather disruptions. We will remind you of the estimated delivery date during checkout. After your order is placed, we will email you the expected delivery date and tracking information as soon as it’s available.
| Shipping Methods | Estimated Shipping Time | Price |
| Standard Shipping | 10-13 Days | $6.0 |
| Expedited Shipping | 7-10 Days | $10.0 |
| Urgent Shipping | 3-6 Days | $32.0 |
Note: Due to supply chain constraints, the production time of some products may be extended. Please check the estimated arrival time on the checkout page.
Return
We sincerely want you to be happy with your order. If you are not completely satisfied with your items, please contact our customer service team at incpet@outlook.com. We offer 99-day returns and exchanges to ensure you are satisfied with your purchase.
Please refer to our full Refund and Exchange Policy for more details.
Sending Your Gifts Directly
You can order and send your gifts directly to the recipients through Inc. We do not include invoices in the packages, so your gifts can be sent discreetly.